Water Damage

One of the worst things that can happen to your device is water damage. Most repair firms will turn away water logged devices as unrepairable. Many will tell you to buy a new phone or send it away to the insurance company as write off.

Imagine if you dropped your phone down the toilet, or into the kitchen sink? Most people would tell you to try putting it into rice as the rice will absorb the water from the device. Truth be told this will not really do much, infact this can cause more harm than good. Many times we have had water logged devices brought in for repair with rice stuck in charge ports, or headphone jacks. This adds more cost to your repair as we may need to repace those components.What we would recommend to do is turn the device off, and bring it to us as quickly as possible.

Frequently asked Questions

We endeavor to keep all information intact, unless it is necessary to remove as a part of the repair. These repairs usually include software problems or liquid damage. If your data is particularly important please do let us know when you send in your mobile phone.

If you visit our walk in centre most repairs are undertaken within 24 - 48 hours subject to parts availability. If you need your phone back sooner a 24 Hour Express Service is available for only £9.95, your mobile phone repair is then given priority treatment.

We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

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